US Orders $99+ receive free shipping. Exclusions include digital items such as gift cards, farm event tickets and donations.
SHIPPING FROM THE FARM
Items shipped directly from the farm include:
Lotions, Soaps, Bath Salts, Lip Balms, Swanky Sauce, Moo Book/Stuffy, Soap Dishes, Sisal Pouch
We do our best to process all orders within 5 business days (many times faster) and primarily ship via USPS standard 3-5 business days. Once your package is with USPS, all transit information can be monitored through your tracking number which is sent via email. Sometimes delays happen. We ask for your patience as there's not a lot we can do to replace/reship orders until we have confirmation directly from USPS deeming it lost/damaged. No orders will be reshipped due to mailbox/porch theft.
SWAG SHIPPING
Swag items include items such as:
Blankets, Calendars, T-shirts, Hoodies, coffee mugs, bags, canvas art, notebooks, hats, ornaments, etc.
All swag items are custom, made to order. Due to this, processing times on these orders can be up to 5-10 business days. If you order swag items in the same order as "farm" items, keep in mind, they will arrive separately.
Tracking numbers are sent via email once shipped. Email us immediately if your product arrives damaged or defected. We will need a photo of the damaged/defected item so we can order you a replacement.
Due to the custom nature of these products, no returns or exchanges can be made. Please use size charts included in the product description and size-up to be on the safe side.