USPS Shipping Delays
USPS is currently expecting longer than usual shipping times. We continue to offer standard priority shipping rates of 1-3 days however we ask for your patience while USPS works through their on-going issues. Make sure to monitor your tracking numbers for up-to-date changes. We will do our best to help with delays. No orders will be replaced/reshipped until we have confirmation directly from USPS that a package was lost. We apologize for these delays and always appreciate your patience.
We strongly suggest all orders shipping from the farm (no Swag Items included) needing delivery before Christmas be placed on or before December 18th to ensure arrival before the holiday. Swag items should be placed no later than December 1st for ample time for processing and shipping.
1. To ensure our customer's safety, we are taking every precaution necessary to pack up your orders and ship them out to you as quickly and safely as possible. We sanitize our hands, wear gloves and face masks while packing up each order here on the farm to minimize all possible spread of Covid-19.
2. Some of our lotion fragrances have been packaged in 8 oz wide mouth jars rather than the usual 8oz pump-style bottles. The lotion is the same creamy, yummy lotion you've come to love... just packaged differently. This is due to a world-wide shortage of our usual pump/bottles as everyone and their brother is using them to make hand sanitizer. The fragrances packaged in our "back-up" containers will be noted on each affected product page.
3. We do not produce T-shirts and other swag items here on the farm. If you order anything other than Swanky Sauce, Lip Balm or Goat Milk Products, Moo Stuffy, Moo Book they are shipped from another vendor. These vendors are experiencing delays due to Covid-19 safety precautions. They are doing business with less staff, more cleaning time, less working hours, industry shortages and higher demands. Please be patient as production and shipping times are taking longer than usual. As of right now Jan 2021, all Swag items are taking 5-10 business days to fulfill (add extra time for shipping)